Fluid Reactor Magnetic Water Conditioner | Conditions Water | Reduces Scale (GT31-1020 x2)

This specific listing is for our Domestic Fluid Reactor System. It is a multi-fit unit to suit most pipe sizes from 12mm - 25mm and water with a TDS up to 600 ppm, (pending the breakdown analysis). 

Water as high as 1200 ppm can be treated by doubling this system, (pending the breakdown analysis). We recommend selling these systems after consultation regarding your specific water situation. 

Return Policy

Due to the nature of the products we sell, a strict return policy is in place. We work with food-grade certified materials that must be un-opened and un-used, so as to be able to be re-sold. This policy falls in line with the Australian Consumer Law, which is designed to protect BOTH BUYERS AND SELLERS. 

You may receive a refund or credit of equal amount, less the Restocking/Out-of-Pocket Shipping Expense Fee, if applicable, and any other deductions that are relevant. 

• 30-Day Returns Policy: Returns will not be accepted without prior approval or after 30 days of the invoice date.
  
  
• Wrongly Purchased Items/Changes of Mind Policy: Wrongly Purchased Items, or Change of Mind Purchases may be returned for a merchandise credit. This applies to, but is not limited to purchases of products that are:
  • The Wrong Size;
  • The Wrong System;
  • The Wrong Replacement Pack;
  • Due to a Change of Mind;
  • Due to Buyer Error, whereby the buyer has failed to conduct proper due diligence (including contacting FSA prior to purchase in order to clarify the relevant technical specifications, compatibility, requirements etc.) to ensure the product purchased from us is the correct product for their requirements.

• Restocking/Out-of-Pocket Shipping Expense Fees Policy: All returns will incur a 17.5% restocking fee OR an out-of-pocket shipping expense fee, whichever is greater. 
  • This fee is in place to cover the administrative expense incurred in processing the return and/or the out-of-pocket expenses incurred by us in shipping the item to you. FSA may use its discretion to determine the restocking fee. Please note this policy falls in line with the ACL, and is designed to protect us as the seller from losses incurred due to buyer error. This means that you will NOT receive a full refund of the original purchase price - you will bear the cost of shipping the product back to us, and then you will receive a credit equal to the purchase price of the product LESS the Restocking/Out-of-Pocket Shipping Expense Fee. Please refer to our Shipping Policies (below) for further clarification.
  • Low-Value Returns: Please note that with low-value items, sometimes the cost of sending the item back to us may be more expensive to you, than simply keeping the item. For example, let's say you have ordered 3x meters of the wrong-sized tubing for your needs and paid $12.00. If, for example, it cost us $7.69 to send the item to you, and it would cost you $7.69 to send the item back to us, overall you would be $3.38 worse off (due to incurring $7.69 to send the item back to us, and having $7.69 taken out of the credit) than if you had kept the item and re-ordered the correct product for your needs. 
    
    
• Shipping Policies: 
  • Free Shipping Offer: As part of our offer of Free shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. We make no guarantee as to how long an item will take to arrive due to unforeseen circumstances outside of ours/the couriers' control, including but not limited to: Staff Shortages, Supply Chain Demand, Extreme Weather Events etc.
  • Express Shipping Policy: If you require an item on an urgent or Express basis, it is your (the buyer's) responsibility to contact us directly by telephone on [phone removed by eBay] prior to purchase, in order that we may quote you the options available for Express Delivery to your nominated address, and to organise additional payment for this Express Service. Express Shipping is not included in our offer of free shipping - this service will come at an additional cost payable by the buyer. 
  • Late Shipping Policy: Given that we offer the option for customers to organise Express Shipping with us prior to purchase, cancellations or refunds will NOT be issued on the basis of late or delayed shipping where the customer has opted for our Free Shipping offer. If the item (sent via Free Shipping), arrives late and the buyer wishes to return the item on this basis, the buyer will be liable for the cost of returning the product to us and a Restocking/Out-of-Pocket Shipping Expense Fee will be applicable to the return, as per the listed returns policy line items above. The customer will be issued a merchandise credit.
  • Our offer of Free Shipping does not apply to Returns: Whilst we offer Free Shipping, this does not mean that there is no cost to ship the product - obviously, a shipping expense is incurred, and as with all e-commerce operators that offer Free Shipping, the cost of shipping the product from our warehouse to your nominated shipping address is built into the price of the product. The offer of Free Shipping therefore only applies to the act of FSA supplying the product to you, and does not cover the cost of returning the product from the customer to FSA.
  • Returned to Sender Items: In the case of the buyer being unavailable to sign, refusing delivery, or the item being sent back to us for whatever reason, FSA may, at its discretion, pass the cost of the product being Returned to Sender (i.e. being returned back to us), back onto the buyer. Refer to Restocking/Out-of-Pocket Shipping Expense Fees (above).
  • Lost Parcels: If an item is deemed to be LOST IN TRANSIT by the courier, the customer is entitled to a replacement product or refund in line with the ACL. In the case of a replacement product, FSA reserves the right to send the replacement product in line with its Free Shipping offer. If you do require the replacement item urgently, please get in touch with our customer service team directly to organise Express Shipping. 
    
    
• Product Damage & Product Faults: Any damage to products that are not reported to FSA within 48 business hours of receipted delivery is not covered under our transit warranty. Return shipping is to be paid by the buyer to the address provided by FSA. It is recommended that the customer applies a transit warranty to the return freight item/s, in case of damage.
  • Faults: Should the item appear faulty or doesn’t work as described, you must supply written/photographic/video evidence of the fault to us, so that we may assess whether the unit/item must be returned for testing (if requested). If testing is requested, return postage is to be paid by the buyer. 
    • If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (proof of cost required). 
    • If the unit/item is deemed to be in working order and as described, the buyer will be responsible for the cost of return postage of the product from FSA's premises, back to the buyer. 
  • Minor Damage: Any damages (minor, that can be repaired) will incur a fee, that will be deducted from the total refund which will be equal to the cost of the replacement parts (List Price) and labour charges (if applicable) to repair the system(s). This will be separate from the Restocking/Out-of-Pocket Shipping Expense Fees.
  • Major Damage: Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.

Returns are not accepted on special order items unless the manufacturer allows it. Applicable fees will apply.

If you have any questions about our return policy, please contact us before purchasing. This will also help to ensure you purchase the correct product that suits your requirements.

Frequently Asked Questions and Documentation:

We've had many a question asked of magnetics over the years; so we decided to write them and our answers down in an effort to give you all the information you need to know without the need to scour the rest of the Internet looking for it. Likewise, as we come across research that is relevant to any relevant topics, they will be made available here. 

If there is anything you would like to know that isn't listed here, please don't hesitate to contact your local representative.

FLUID REACTOR QUESTIONS

What is Magnetic Conditioning? 

Using magnetic energy to condition any fluid or gas for improved performance of that gas, or fluid. 

How does this occur? 

A very powerful south-pole magnet is placed over a pipe carrying fluid and the energy from that magnet is induced into the passing fluid and held there as it moves on. 

Using a special process called Negative Diffusing Action only contained in the Australian Fluid Reactor, the very focused and powerful positive energy, only from the magnetic south-pole, is inducted into the passing fluid or gas.   

This new potential substantially alters the behaviour of the molecular nature of the passing fluid.   In the case of water, a number of things occur.   

Molecular change: This electrical activity prevents calcium from forming as a hardness crystal along with magnesium by making the oxygen molecules un-available to the either ion in the water.   

This absolutely prevents scale from naturally occurring from calcium carbonate, as it cannot reach the oxygen molecules necessary to form this compound. 

What effect does this have? 

It will remove existing scale build-up from all plumbing equipment by re-dissolving the scale back to solution. It effectively releases the oxygen molecules from the calcium carbonate.   

Calcium and magnesium both become ions again and thus both are more available for use, not to cause damage. 

Softening The magnetic action also magnetically locks the molecular behaviour of the fluid, lowering the surface tension, creating a further softening effect. Like blocks in a box, the miniature poles of a water molecule, are changed by strengthening the natural molecules positive charge.   This causes a greater attraction to the opposites (north).   The poles lock and remain locked and the surface tension drops as there is no further molecular movement. 

Magnetic condition offers a number of changes The magnetic lock occurs and the DC voltage induction both impact on the fluid or gas being treated. 

Test and Taste change These changes will cause a pH change in some water supplies, depending on the molecular make up and also taste change must follow. Other changes also occur.   

How is the Fluid Reactor installed? 

This is the next critical step.  Although the Fluid Reactor is extremely powerful and very well developed, both installation and knowledge of the water supply being treated are both important. 

How long due the units last? 

Virtually forever. (Ten year manufacturers warranty is given) 

Maintenance? 

No maintenance, ever