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Water Testing Service – Chemical, Mineral & Water Quality Test Report (GT29-50)
- Water testing service for mains, bore and other water sources
- Choice of Mains Water Test or Bore / Other Water Test
- Choice of DIY Sample Collection or Sample Collection Kit
- Chemical, mineral and water quality test report
- Suitable for filtration planning and general water quality assessment
- Microbiological testing not included
- Not NATA accredited laboratory testing
Water Testing Service - Chemical, Mineral & Water Quality Test Report
Our Water Testing Service – Chemical, Mineral & Water Quality Test Report is designed to provide a practical snapshot of your water quality to help with filtration planning and general water quality assessment.
This service is available with two water source options – Mains Water Test or Bore / Other Water Test – so the report can be better matched to the type of water being assessed. Each option includes a targeted suite of parameters relevant to that source, with results presented in a clear report format.
You can also choose how you would like to submit your sample. The DIY Sample Collection option allows you to source your own clean 1 litre bottle and return the sample yourself. The Sample Collection Kit option includes an empty sample bottle, return postage label and collection instructions for a more convenient process.
The Mains Water Test is suited to treated town or municipal water and includes key parameters relevant to general water quality and disinfectant-related testing.
The Bore / Other Water Test is suited to bore water and other non-mains water sources, with a broader focus on minerals, nuisance metals and source water characteristics often relevant to filtration selection.
This service is ideal for customers wanting a practical water quality report before choosing filtration equipment or investigating common water quality concerns.
Sample Collection Options
DIY Sample Collection
Source your own clean 1 litre bottle and return the sample to us using your preferred postage method.
Sample Collection Kit
Includes an empty sample bottle, return postage label and sample collection instructions.
Water Source Options
Mains Water Test
Includes: pH, EC, TDS, alkalinity, calcium, chloride, free chlorine, total chlorine, copper, fluoride, magnesium, ammonia and nitrate.
Bore / Other Water Test
Includes: pH, EC, TDS, alkalinity, calcium, chloride, copper, fluoride, iron, magnesium, manganese, ammonia, nitrate, potassium, silica and sulfate.
Important Information
- Samples should be returned within 60 days of ordering
- Testing is limited to the parameters included in the selected test option
- This service is not accredited laboratory testing
- Results apply only to the submitted sample
- Results may vary depending on sample collection method, handling, storage and return time
- This service is intended for general water quality assessment, filtration planning and treatment guidance only
- For commercial, complex or more critical applications, a more comprehensive full water analysis may be recommended
- This may also apply where more detailed water profiling is required for treatment design, including applications such as reverse osmosis
- Where formal compliance, certification or accredited results are required, please use our full water analysis service
- Samples should be collected and returned strictly in accordance with the supplied instructions to help ensure the most reliable results
| Specification | Details |
|---|---|
| Service Type | Water Testing Service |
| Report Type | Chemical, Mineral & Water Quality Test Report |
| Water Source Options | Mains Water Test or Bore / Other Water Test |
| Sample Submission Options | DIY Sample Collection or Sample Collection Kit |
| Sample Volume Required | 1 litre |
| Testing Scope | Chemical, mineral and general water quality parameters only |
| Microbiological Testing | Not included |
| Report Format | Standard test report with results for the selected suite and brief interpretation |
| Use Case | General water quality assessment, filtration planning, treatment guidance and diagnostic testing |
| Suitable For | Residential, rural domestic, light commercial and general source water assessment |
| Sample Kit Includes | Empty sample bottle, return postage label and collection instructions |
| DIY Collection Option | Customer supplies their own clean 1 litre bottle and returns sample at their own cost |
| Testing Method | Practical bench-based water testing using dedicated analytical equipment |
| Accreditation | Not NATA accredited laboratory testing |
| Important Note | Results and report are limited to the parameters included in the selected test suite |
Return Policy
Due to the nature of the products we sell, a strict return policy is in place. We work with food grade certified materials that must be un-opened and un-used as to be able to be re-sold.
You may receive a refund or credit of equal amount, less the restocking fee if applicable and any other deductions that are relevant.
- Wrongly purchased items may be returned for a merchandise credit, this applies for but not limited to: Wrong size, wrong system etc.
- 30 Day return Policy: Returns will not be accepted without prior approval or after 30 days of invoice date.
- All returns will incur a 17.5% restocking fee or cost to send the item to you whichever greater. FSA may use discretion to determine the restocking fee.
- Any damages (minor, that can be repaired) will incur a fee which will be deducted from the total refund which will be equal to the cost of the replacement
parts (List Price) and labour charge (if applicable) to repair the system(s). This will be separate to the restocking fee. - Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.
- Return shipping is to be paid by the buyer to the address provided. It is recommended that the customer applies transit warranty to the return freight in case of damage.
- Any damages to the system that were not reported to FSA within 48 business hours of receipted delivery are not covered under our transit warranty.
- Should the item appear faulty or doesn’t work how described, the unit/item must be returned for testing (if requested), the return postage paid by the buyer. If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (Proof of cost required). If the unit/item is deemed to be in working order and as described, the buyer will responsible for return postage.
If you have any questions about our return policy, please contact us before purchase. This will also help to ensure you purchase the correct product that suits your requirements.