Free shipping on all retail orders


Licenced WaterMark Supplier

The Original 6 Stage High Alkaline Magnesium & Hydrogen-Rich Portable Reverse Osmosis Water Filter System | pH 8.5-10 (GT1-70-Shuttle)

In stock
Quick Overview
  • Portable Equivalent of our Best Selling High Alkaline Magnesium & Hydrogen Rich RO System
  • Comes with a Standard Tap Adaptor
  • Designed with the health-conscious consumer in mind!
  • 98% Reduction of Common Tap Water Contaminants, Tastes & Odours such as Chlorine, Chloramine, Pesticides, Herbicides, Heavy Metals & Fluoride.
  • Improve hydration, energy & muscle recovery with magnesium & potassium electrolytes.
  • Stop buying bottled water & save money!
  • Perfect for Chlorinated Town/Mains Water.
  • See below for more information about Tap Adaptor Compatibility & Filter Changes. 
- +

The Original 6 Stage High Alkaline Magnesium & Hydrogen-Rich Portable Reverse Osmosis Water Filter System | pH 8.5-10 (GT1-70-Shuttle)

Filter Systems Australia are the pioneers and designers of the Original 6 Stage High Alkaline Magnesium & Hydrogen-Rich Portable RO System. This system is capable of producing Hydrogen-Rich, High Alkaline water with a pH of 8.5-10, thanks to the unique configuration of filters used in the system's design. The Carbon pre-filter purifies the water and protects the RO membrane, removing fine particle matter along with Chemicals (such as Chlorine, Chloramine, Chlorine Disinfection By-Products, Volatile Organic Compounds, Trihalomethanes, Pesticides and Herbicides), Tastes, and Odours (such as the earthy flavours or Geosmin & MIB). Next, the RO membrane filters down to 0.0001 of a micron to deliver an average 98% reduction of Heavy Metals, Fluoride, and Salt, leaving you with pure, clean water that filters through at a rate of 7-8L per hour. Next, the technologically advanced, FDA Certified T300 Hydrogen-Rich Alkalising Filter Cartridge puts Potassium and Magnesium electrolyte minerals back into the water, whilst also adding hydrogen antioxidants, providing a higher alkalinity than the standard choices of Calcium or Magnesium! From there, the Far Infrared Ceramic Ball cartridge increases negative ionisation in the water, whilst the coconut carbon post-filter imparts a delicate sweet flavor. Lastly, the Inline Magnetic Water Conditioner imparts a further negative charge onto the water. 

The Benefits of Molecular Hydrogen in Water

Hydrogen Rich Water has been the topic of discussion and research in the US for many years. Molecular Hydrogen (H2) functions as an antioxidant that helps to prevent cell damage, inflammation, protects DNA, and combats out-of-control cell growth. The issue with pure H2O (which is found naturally in the form of pure rainwater), is that the hydrogen element is not easily available to the body, as the hydrogen is bonded to the oxygen leaving no Free Hydrogen. The point of Hydrogen-Rich water is to provide Hydrogen that is easier for the cells to use. Hydrogen-Rich water is thus created through the following simple chemical reaction between water and Magnesium: Mg + 2H2O → Mg (OH)2 + H2. In many scientific studies, hydrogen-rich water has shown some amazing potential benefits:

Hydrogen Rich & Oxidative Reduction Potential

The Anti-Oxidant Benefits of a Negative Oxidation-Reduction Potential (ORP) in Water

Add this to the list of many reasons why our 6 Stage High Alkaline Magnesium & Hydrogen Rich Portable RO Filter System is better than tap water! Water with a positive ORP value has an oxidising effect, whereas water with a negative ORP value thus has an anti-oxidant effect. Thus, in addition to generating free hydrogen, the Hydrogen Rich cartridge has an anti-oxidant effect on water, as measured by its negative ORP value. Anti-oxidant-rich water with a negative ORP has the ability to donate electrons, which in turn can help to neutralize free radicals in the body! 

High Alkaline Magnesium & Hydrogen Rich Water | The 6 Stages of Filtration

Stage 1: 100% Activated Coconut Carbon Filter (GT6-21) (Replace every 12 Months)


100% Activated Coconut Carbon Filter

The first stage is a 5 Micron (uM) Coconut Carbon Sediment. This cartridge helps to protect the reverse osmosis membrane from physical damage caused by particulate matter, and chemical damage from Chlorine. Physical contaminants (which can surprisingly be found in most municipal water supplies), tend to clog up filter system components causing reduced water flow, lower osmotic pressure, diminished filtration efficiency, and ultimately, inferior water quality. Perhaps more importantly, the carbon block matrix enables maximum surface area and contact time, taking the first hit to adsorb chemicals such as Chlorine (which causes damage to the membrane), along with other harmful organic chemicals and contaminants. Keeping up with regular maintenance of this pre-filter (changing it every 6 months) is crucial to protecting and extending the life of all filters that come after it.

Stage 2: 0.0001 Micron Asprinn 50 GPD Reverse Osmosis Membrane (GT36-59) (Replace every 1-4 years depending on water quality)

The RO membrane is the "engine room" of your RO system. All the crucial work is done here, so all the filters before the membrane are primarily there to protect the membrane. This membrane has a 0.0001 Micron rating and can produce up to 190 Litres (50 Gallons) of water per day.

Reverse Osmosis Membrane

Stage 3: T300 Hydrogen-Rich High Alkaline Mineral Filter (GT6-32) (Replace every 12 Months)

This Filter is the Ultimate Post RO filter on the market. It is one of the only alkalising filters in the world that can raise and retain a constant pH between 8.5 and 10.5* over a 12 Month Period and potentially longer. This unique cartridge is made up of pure Sub-nanometer minerals and contains Magnesium and Potassium to provide superior pH stability in the high alkaline range. The media is agglutinated under high temperatures, whilst its anomalous surface enables greater surface area contact for the maximum level of mineralization. The T300 Filter also has the unique ability to produce Hydrogen-Antioxidants through the Hydroxide-Alkaline pH acidity balance of the Magnesium & Potassium media as it dissolves into the water. This high-quality, FDA Certified Cartridge has multiple beneficial effects on Drinking Water.

Alkaline Mineral Filter

Stage 4: Life Energy Ceramic (FAR Infrared) (GT6-11) (Replace every 2 Years)

Infrared beads are simply miraculous given that they don't even come into contact with the water! Far Infrared Rays ionise and activate water molecules, and therefore may help improving blood circulation and overall health, given that water makes up over 70% of the mass of the human body. When FIR energy vibtates at a frequency similar to that of the human body, it may assist in activating cells, and strengthening the micro-circulatory system.

Life Energy Ceramic

Stage 5: 100% Activated Coconut Carbon Filter (GT6-21) (Replace every 12 Months)

This filter ensures the maximum extraction of tastes and odours, whilst imparting a naturally "sweet" flavour into the water. 

Activated Coconut Carbon Filter

Stage 6: Inline Magnetic Water Conditioner (Never Needs Replacing)

Inline Magnetic Water Conditioner

The effects of magnetization on the physicochemical properties of water have been well documented in scientific literature for several decades, with findings ranging from the application of magnets to reduce the growth of limescale in pipes, through to the documentation of magnetically treated water being used to improve the quality and quantity of fruit yield in capsicum plants and increasing the level of oxygen in water to improve hatch rate of fish eggs

Kit Contains:

  • 6 Stage Portable Hydrogen Rich RO System
  • Instruction Manual
  • Standard Kitchen Tap Diverter Valve
  • NOTE: The diverter valve supplied with this unit suits MOST common standard kitchen taps. If you have a tap with a thread that does not measure 22mm - 24mm the standard diverter valve will not be compatible. However, if this is the case, you can order an alternative style of adaptor (see the drop-down box in the listing) that allows the system to be connected to a standard 3/4" BSP-sized outdoor garden tap OR a standard 1/2" BSP sized laundry water inlet. Please read below "How to Measure Your Tap Thread Size to Check Compatibility" and ensure that you have checked your thread, or contact us if you have any questions before ordering. 

How to Measure Your Tap Thread Size to Check Compatibility

This system comes with a standard 22mm Female Thread / 24mm Male Thread tap diverter adaptor per the picture below:

24mm Male Thread tap diverter adaptor

However, sometimes consumers run into trouble when buying a benchtop water filter if they have a non-standard-sized tap (i.e. a tap that is very modern but very skinny), and it’s hard to find an adaptor to fit – so it’s definitely best to check before you buy!

To check the size of your tap, screw the aerator off the end of your tap and take a measurement of the outer diameter of the thread (similar to the below example). Please make sure to measure it accurately from the middle of the thread (see example of the red line below).

***If you are not sure whether the tap adaptor that comes with this system will fit your tap, please follow the above instructions to take a picture of your tap thread measurement, and email the picture to us at info@filtersystemsaustralia.com.au so our team can help double-check the compatibility for you!***

Portable RO Systems



Please note that Portable RO Systems are not designed for permanent installations, and do not come with the components required to be plumbed in (i.e it won't produce water "on tap"). Portable RO Units are only designed to be connected to water pressure as needed, and then shut off/disconnected when finished. A Portable RO System will typically produce water at a slower rate than normal tap water (i.e. most RO membranes produce water at a rate of 8 litres per hour), and will also produce waste water at a ratio of 1L filtered water to 1-1.5L of wastewater. For this reason, you will need to make water as required, and store your filtered water in a vessel or container (such as the below 23L Water Container from Kmart). Hot tip: Save yourself the headache of a flooded kitchen by sitting your water container vessel in your sink whilst you fill it up (and set an alarm - 1 hour for every 8L of water)! That way, if you forget about it and the jug overflows - at least the overflow goes down the drain instead of you having to mop it all up off the bench and floor!

 23 Litre Water Container from Kmart Australia!
Check out this 23 Litre Water Container from Kmart Australia!


Do You Want Filtered RO Water On Tap? Consider an Undersink RO System, which comes with all of the components required to be fully plumbed in and will automatically produce RO-filtered water on demand. 

Alternatively, if you don't want the hassle of making RO water every week, and having RO filtered water on tap is your goal, please click here to see our range of Undersink RO Systems. Trust our personal experience - if you have the option to install an under-sink RO system, the convenience of having filtered water on tap will pay for itself!

Undersink RO Systems

Looking for the Under Sink version of this filter system? Click here to check it out!



Our Thoughts On Fluoride

Whether or not you agree or disagree with the fluoridation of Australian Tap Water, most municipalities in Australia have adopted the practice of adding fluoride due to its dental health benefits. Fluoride has been proven to help remineralise and strengthen the tooth enamel to prevent cavities and tooth decay with incredible effectiveness, hence why it is the most common ingredient in mainstream toothpastes! However, too much fluoride (or exposure to fluoride in childrens' developing teeth) can cause dental fluorosis - a condition characterised by unsightly discolorations and small white spots visible on the surface of the tooth. Whilst rare, fluorosis can actually damage the surface of undeveloped teeth, weakening them in the long run.

dental fluorosis
Dental Fluorosis of the teeth.

Of course, as with any miracle of modern medicine, it is true that "the dose makes the poison". At high doses, Fluoride is a proven neurotoxin - as shown in countless credible studies - and this is why all fluoridated toothpastes must list the fluoride content and warn you not to swallow it! However, in spite of its clear dental health benefits, a simple Google Scholar search of academic research articles on "chronic exposure to fluoride" will help educate you on what is currently known about the long-term consequences of ingesting fluoride. Fluoride is good for your teeth, but do you really want to be consuming it?

Reverse Osmosis Water Filtration is the safest and most effective solution to remove fluoride from your drinking water, as fluoride is a Mineral Salt. Mineral salts will pass straight through standard sediment and carbon filtration, however, using a 0.0001 Micron reverse osmosis membrane offers a 98% reduction in fluoride (in addition to heavy metals and salts). 

(Fun Fact: Fluoride isn't the only compound capable of remineralising your teeth! For example, in Japan, one of the most popular toothpaste brands (Apagard Toothpaste by Sangi Co.) was originally developed for NASA and used by astronauts in space! This toothpaste contains a calcium phosphate mineral compound called Nanohydroxyapatite (Nano-HA or nHAP) - a totally natural, bio-compatible substance that mimics the natural calcium hydroxyapatite structure of teeth and bone, penetrating deeper than fluoride to strengthen (and whiten) the tooth more effectively and without the negative effects of fluoride!)


Re-Mineralising & Alkalising - What Does It Mean?

Reverse Osmosis Water Filtration has long divided public opinion with common myths such as "RO water is too pure", "RO leaches minerals from your bones" and "RO removes beneficial minerals". However, Reverse Osmosis technology has been risk-assessed by the WHO and safely used for many decades to supply water to the public in places where fresh water is scarce. For example, many people already know that RO technology is used widely in the Middle East and in sub-marines to turn salty ocean water into fresh drinking water... but did you know Australia also has seven desalination plants that supply water to Sydney in NSW, the Gold Coast in Queensland, Adelaide in South Australia, Dalyson in Victoria, and in Perth, Cape Preston, and Binningup WA? You might already be drinking RO-filtered tap water in your home and not even know it!

The misconception that water can be “too pure” has to do with the pH chemistry of water. Water that is “too pure” is simply water that contains little to no mineral content. The way Reverse Osmosis works is by filtering down to such a fine micron rating (0.0001) that almost all dissolved metals, minerals, and salts are removed - leaving you with incredibly pure water. However, the absence of minerals leaves the water with an acidic pH of around 5-6. Now, it's common knowledge that acidic drinks (such as soft drinks and alcohol) are proven to corrode tooth enamel (perhaps that's where the myth of "RO leaches minerals from your bones" originates), and hence why we don't recommend you drink acidic RO-filtered water straight out of the membrane! Instead, the solution is to use a "post-filter" after the membrane to add the minerals back in and bring the pH and alkalinity back to a non-corrosive state! 

Now, this is where we will myth-bust the idea that "RO removes beneficial minerals". When we consider nutrition, minerals come in two main forms - inorganic minerals and organic mineral compounds. The inorganic form is basically a mineral electrolyte in its raw state (i.e. directly from the earth), but on its own, inorganic minerals are negligibly bioavailable. Plants turn inorganic minerals into organic mineral compounds via photosynthesis - hence why fruits and vegetables are so nutritious! Animals and humans also have the ability to transform inorganic minerals into bio-available organic mineral compounds through the digestive process (i.e. chelation in the stomach). It is commonly known that vitamin C improves the absorption of iron, which is a great example of how chelation works! To give you another perspective, spinach is considered to be one of the most magnesium-rich foods (79mg of magnesium per 100g). When we consider that (as an example) Gold Coast Tap Water contains on average, a mere 4.2mg of magnesium per litre of water - you'd have to drink 18 litres of water to get the same amount of magnesium! 

As with anything we consume, digestion is never 100% efficient! So, the reality is that YES - even though RO removes minerals, and even though the post-filter remineralises the water, and even though the human body has the ability to convert inorganic minerals into organic mineral compounds - you still get more mineral nutrition from eating wholesome pre-digested readily bio-available organic minerals in meats, fruits, and vegetables than you do from drinking water!

How often should you change reverse osmosis water filters?
Filter Replacements & Maintenance Schedule

To maintain the optimum level of filtration year-round, and to ensure you get the maximum life out of your RO membrane (the engine room of this system), we strongly recommend a consistent filter maintenance schedule. 

  • Pre-Filter

    Every 6 months you will need to change the pre-filter, which help protect and extend the life of the membrane. Some people neglect to keep up with the maintenance of the pre-filter, thinking that the RO membrane will take care of it! However, the RO membrane is the most delicate and expensive filter within any RO system, so it's worth protecting your investment!

    The pre-filter thus serves the dual purpose of blocking sediment particles larger than 5 microns and removing chlorine, which both cause damage to the inside of the RO membrane in different ways:

    • Sediment particles physically damage the fine internals, causing micro-tears that allow contaminants through to the "clean" side of the osmotic membrane, as well as blocking up the membrane which can cause the system to stop producing water and force an excessive amount of water to waste. 

    • Chlorine that has been dissolved in water creates corrosive hypochlorous and hydrochloric acids, which dissolve the delicate RO membrane (via a process called "ring chlorination" which disrupts the hydrogen bonding between the membrane's polymer matrix) and allows contaminants to pass through to the "clean side". Because this process occurs gradually over time, most people don't notice the taste of contamination until they change their membrane! 

  • Reverse Osmosis Membranes*

Reverse Osmosis membranes filter down to an ultra-fine level of filtration - down to 0.0001 of a micron - which is the reason why RO membranes can filter out minerals, salts, and metals (unlike carbon). Because this level of filtration is so fine, RO membranes do eventually clog up over time. How long you will be able to get out of your RO membrane, depends on the consistency of your membrane pre-filter maintenance, along with the starting quality of your water.

reverse osmosis membraneSchematic diagram of the pores in a reverse osmosis membrane.

(Adapted from Geise, G.M., 2021, found in https://www.science.org/doi/10.1126/science.abe9741)

    • HARD WATER (water that is full of salts and minerals) takes a bigger toll on RO membranes than water that is SOFT (water with a low Total Dissolved Solids rating).
    • Western Australia, South Australia, the Northern Territory and Queensland tend to have hard water, along with those whose main source of water comes from a bore.

    • Thus, whilst we have specified a recommended maintenance schedule (below), the quality of the water in the area you live, is ultimately what will determine how long you get out of your RO membrane.

    • *If you are on hard water, at the 2-year mark, simply go for the FULL Replacement Pack (which includes an RO Membrane). Note - cases of extremely hard water may get less than 2 years out of an RO membrane. 

Australian Water Hardness Map Guide

  • Post-Filters

These are all filters that go after the RO membrane to buffer the pH back up from an acidic state to an alkaline state, and "perfect" the water for final consumption. Over the course of a year, the diffusion of the alkalising minerals into the water will significantly diminish, whilst the carbon post-filter will eventually exhaust its capacity to adsorb residuals. 


Please see the Recommended Filter Replacement Schedules (per the above) and links to the replacement filters:

HARD WATER - Recommended Filter Replacement Schedule*

MODERATE/SOFT WATER - Recommended Filter Replacement Schedule


Disclaimer: Do not use or drink microbiologically unsafe water or water of unknown quality without adequate disinfection. 


For Protection Against Bacteria/Fungi/Yeast

Bacteria (such as E.Coli) can colonize in the stagnant water and result in harmful illnesses when consumed. For sanitation against common water-borne bacteria/viruses in rainwater and potable bore water*, we, therefore, recommend dosing your tank with a product such as Hydrosil Ultra 7.5% Water Sanitiser to ensure protection against microbiological contamination/biofouling in your pipework and/or filter system.

HydroSil is a food-grade silver-activated, hydrogen-peroxide based water sanitiser, which acts to oxidise bacteria, yeast, fungi & viruses, without leaving any dangerous residues behind. HydroSil sanitizes and protects your tanks and water storage devices, making rainwater and potable bore water safe and suitable for human consumption. HydroSil is not a chlorine-based chemical like most sterilisers on the market today. It is non-toxic, and safe to use around your home and family.

Dosage Rate: HydroSil should be dosed at a rate of 200mL per 1000L of water. To scale down to tank size, you will require 20mL per 100L.

Buy Hydrosil Ultra 7.5% Here:

About Rain Water

Australia is the world’s driest inhabited continent, and an astonishing 10% of Aussies don’t have access to a mains water supply, so it’s no wonder why rainwater and bore storage tanks are so popular in rural areas to save water during drought and for household use all year round in cooking, cleaning, gardening, bathing and sometimes even drinking. However, whilst many people enjoy the sweet taste of rain and spring water, and some even swear by the ‘raw water’ trend (which proponents (sometimes falsely) believe has more minerals and fewer contaminants than regular chlorinated town water), we cannot stress enough that drinking untreated water is a very bad idea!

Scarily, in Australia, the general public perception is that rainwater is pure, clean, and safe to drink, but according to the Australian Environmental Health committee’s Guidance of the Use of Rainwater tanks, the fact is that the microbial quality of tank-collected rainwater is typically worse than regular urban tap water, and not to mention, the chemical quality of rainwater can be negatively impacted for those living near heavy industry or in areas with heavy traffic emissions. For example, rainwater samples in Port Pirie, South Australia, (which has one of the world’s largest lead smelters), have been found to contain levels of lead that exceed Australian Drinking Water Guidelines by up to ten times! Even bushfire can contaminate rainwater! And that’s not to mention the microbiologically sickening soup of bacteria, viruses parasites that inevitably make their way into your tank from disease-spreading insects such as mosquitoes, the excrement and decaying carcasses of frogs, snakes, rodents, and possums that commonly live in and around tanks, and the droppings from bats and birds flying overhead! Also consider that bacteria tend to proliferate in moist and warm environments, meaning that warmer weather, in particular, has the tendency to turn your tank into a putrified bacterial breeding ground. Thus, whilst rainwater may smell odourless, taste great, and look clean and clear to the naked eye, with the human senses alone, you simply cannot tell what potentially harmful microscopic contaminants could be lurking in your tank water (even after filtering the water with carbon) – and you certainly don’t want to be drinking it!

Do you need to treat your rainwater tank for safe drinking? As an alternative to constantly dosing your tank, click here to check out our range of Ultraviolet Water Sanitation Systems!

About Bore Water

Bore water will always require filtration, as whilst you would think it is “naturally purified” to some extent as the water seeps through the aquifer via various layers of bedrock, this water is highly susceptible to contamination by bacteria, viruses, parasites (see: Brain-Eating Parasites), sewerage (think human excrement, cleaning and bathing products), chemicals, fertilisers, pesticides, minerals, heavy metals (such as lead, zinc, chromium, copper, cadmium, arsenic and nickel), and sometimes even radioactive elements (such as uranium) from both natural sources and human activity. As with rainwater treatment, the most cost-effective solution is typically to use 5 Micron Carbon Filtration in combination with UV Sterilisation to ensure 99.9% eradication of all parasites, bacteria, viruses. However, this system is not always a "total fix", as bore water chemistry is incredibly complex, and sometimes may not even be treatable. Yet another common misconception we often encounter is that carbon can filter out anything and everything – but unfortunately, carbon doesn’t kill bacteria or remove minerals, salts and other such dissolved inorganic substances!

We STRONGLY recommend that you get your bore water tested to determine if there are any underlying issues in the water chemistry of your bore, before you make any purchases or try to filter it. If you have not had your water tested yet and would like to get this done, please contact us to have your bore water analysed.

Features & Specifications:

  • pH: 8.5 - 10
  • Flow: Approx. 8L Per Hour
  • Produces approx. 190L/Day (Per 24hr)
  • Low Waste Water - Averaging 1:1 on average municipal water quality & Pressure
  • Plug And Play - Connects Straight to any standard Kitchen Tap (22-24mm)
  • Includes Male Thread adaptor
  • Instructions Included

Feed Water Conditions*


  • Pressure: 50 - 100 psi
  • TDS: <1,000 mg/L
  • Hardness: <250mg/L
  • Iron: <0.02
  • Manganese: <0.01
  • Temperature: 1°C - 26°C
  • Flow Rate (Inlet): 1L/Min


System Dimensions:

Height: 16cm
Depth: 21cm
Width: 37 cm

Kit Contains:

-          6 Stage Portable Shuttle

-          NSF Certified Water Filtration Tubing (inlet/outlet/drain)

-          Standard Kitchen Diverter Valve (Suits taps with standard 22mm Thread)
NOTE: If you have a faucet with a smaller thread than 22mm there is not an adaptor option available that will fit. Please contact us for your options on connecting this system before purchase.

RO Performance:

Inorganic Organic Rejection Aluminum 98% Adrazin Over 98% Arsenic 98% Aldrin Over 98% Benzene Over 98% Barium 95% Chlorine Over 98% Cadmium 95% Chloroform Over 98% Calcium 98% DOT Over 98% Chloride 95% Dichlormethane Over 98% Chromium VI 98% Endrin Over 98% Copper 98% Fluoranthene Over 98% Fluoride 99.9% Herbicides Over 98% Iron 98% Lindane Over 98% Lead 98% Methoxychlor Over 98% Magnesium 98% PCB Over 98% Manganese 98% Pesticides Over 98% Mercury II 85% Perchlorethylene Over 98% Nitrate 90% Phenole Over 98% Potassium 95% Tannic Acids Over 98% Selenium IV 95% Toxaphene Over 98% Silver 98% Trichlorethlene Over 98% Sodium 95% Trihalomethanes Over 98% Strontium 98% V.O.C.'s Over 98% Sulphate 98% Total Dissolved Solids 95% Zinc 98%

Return Policy

Due to the nature of the products we sell, a strict return policy is in place. We work with food grade certified materials that must be un-opened and un-used as to be able to be re-sold.

You may receive a refund or credit of equal amount, less the restocking fee if applicable and any other deductions that are relevant.

  • Wrongly purchased items may be returned for a merchandise credit, this applies for but not limited to: Wrong size, wrong system etc.
  • 30 Day return Policy: Returns will not be accepted without prior approval or after 30 days of invoice date.
  • All returns will incur a 17.5% restocking fee or cost to send the item to you whichever greater. FSA may use discretion to determine the restocking fee.
  • Any damages (minor, that can be repaired) will incur a fee which will be deducted from the total refund which will be equal to the cost of the replacement
    parts (List Price) and labour charge (if applicable) to repair the system(s). This will be separate to the restocking fee.
  • Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.
  • Return shipping is to be paid by the buyer to the address provided. It is recommended that the customer applies transit warranty to the return freight in case of damage.
  • Any damages to the system that were not reported to FSA within 48 business hours of receipted delivery are not covered under our transit warranty.

  • Should the item appear faulty or doesn’t work how described, the unit/item must be returned for testing (if requested), the return postage paid by the buyer. If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (Proof of cost required). If the unit/item is deemed to be in working order and as described, the buyer will responsible for return postage.

If you have any questions about our return policy, please contact us before purchase. This will also help to ensure you purchase the correct product that suits your requirements.

What makes this a Portable Reverse Osmosis Water Filter?
The most common form of Reverse Osmosis Water Filters is an Undersink Style, where the system is physically “Plumbed-In” under the sink in a permanent way. Our Portable RO Water Filters are designed to work off your kitchen tap using a diverter valve. This gives you the ability to take the system everywhere you go and can be easily and quickly installed on most standard kitchen taps.

How will I know if the system will connect to My Kitchen Tap?
Commonly, all kitchen taps use the same or similar type connections where the aerator goes (the mesh fitting that aerates the water when it comes out). There are some taps on the market that are a slim design and have small threads which unfortunately are not compatible. If your tap (thread where the aerator is) measures 22-24mm in diameter it will fit the standard diverter valve.

What if the system does NOT fit my Kitchen Tap?
There are alternatives you can use if this is the case. We have a range of fittings that suit different applications. You can use this system in the laundry on the ¾” washing machine inlet by using the Laundry Block Adaptor, this allows you to use your washing machine, and also the filter at the same time, diverting some of the water through the filter system. We also have a brass fitting that attaches to all standard ¾” Garden/Outdoor taps.

Is there a downside to using a portable system over the more common Undersink Variety of Reverse Osmosis Water Filters?
The only downside you will face is the flow rate or On Demand Capacity of the system. Reverse osmosis produces water at a rate of approx. 8-10L per Hour, which equates to a slow dribble of water. This is because the Reverse Osmosis Membrane has a micron rating of 0.0001 Microns, small enough to strip out all of the impurities in the water, including Fluoride. This is why the Undersink models contain a storage tank so you can collect water straight away from the tap on the sink. The Portable systems can be used to fill drinking water containers or dispensers as required.

Can I convert a Portable Reverse Osmosis Water Filter into an Undersink Filter?
Technically, yes. It is possible to do so however, there are several components that go into the Undersink models to convert it into a Plumbed in Automatic System. By the time you have purchased all of the necessary equipment, you will find it is cheaper to buy a brand new Undersink RO system.

How often do I need to change the filters?
As a general rule with Portable RO systems, the first filter (Or pre-Filter) should be replaced strictly every 6 months. This is highly recommended to help prolong the life of the more expensive and important Reverse Osmosis Membrane. If a pre filter is left on for too long, as the efficiency of chemical reduction is reduced, it may begin to let through residual traces of Chlorine through to the membrane. The Reverse Osmosis membrane is susceptible to damage from any number of chemicals that it comes into contact with, thus would begin to deteriorate more rapidly, potentially causing you to replace your membrane prematurely.

Will Reverse Osmosis remove 100% of Fluoride?
Reverse Osmosis filters can vary anywhere between 95% - 98% of effective removal of Fluoride. So technically speaking, Reverse Osmosis alone will not remove 100% of Fluoride from the water. In saying this, we can put this into perspective. The rough amount of Fluoride in municipal water can equate to 1L in an Olympic Sized Swimming Pool. If you then remove 98% of this, it then becomes 20mL per Olympic swimming pool. If you were to get the finished water analysed professionally by a NATA approved Laboratory, their instruments would not even be able to detect fluoride. So technically speaking, it won’t remove 100%, but the residual left over is beyond negligible. If, however, you want fluoride completely 100% removed, you can simply add a De-Ionising Resin Filter to the system which would render the water 100% Pure.